HOLA BARCELONA TRAVEL CARD
Description and useful information
Save time and money thanks to the Hola Barcelona Travel Card, a convenient unlimited transport pass which allows you to travel to every corner of Barcelona. Includes: all public transport, metro or train from the airport.
- Unlimited transport all over Barcelona (zone 1)
- Metro from the airport
- Train from the airport
- Montjuic Funicular
- Night Bus
It will be possible to change or cancel the tickets up to 60 days after purchase (as long as the ticket has not been used) by writing an email to firstname.lastname@example.org.
Frequently asked questions
Is this pass valid by hours?
Because on some sites it says that the validity is by the day and not by the hour?
They changed the system recently and perhaps another website hasn’t updated the information, however know that from the first use you simply have the amount of hours written on the ticket to travel. It doesn’t count by day.
Can I pick up this pass at metro ticket machines?
YES! As of 03/07/19 you can pick up your Hola BCN by entering your given voucher number at any metro ticket machine (airport included) along the entire TMB network.
I bought more than one ticket but the booking is only in my name, is that OK?
Yes, the cards aren’t assigned by name so anybody can use them once booked.
When picking up at Barcelona Tursime, can I show my voucher via smart phone?
As of today no, you’ll have to print out the voucher.
I made a mistake while booking and need to cancel the reservation, may I?
Yes, write to email@example.com
I lost my Hola BCN, can I get a replacement card?
Can I use the Hola BCN to reach places outside of Barcelona?
No, the pass is only valid for places within Zone 1 of the Barcelona transport network.
Is the Hola Barcelona Travel card convenient for me?
If you’re going to be doing a lot of sightseeing then the answer is yes!
I'm a student or pensioner, are there any discounts for me?
No, discounts are only for children under 4 who ride free on Barcelona public transport.
Is the card valid from the moment of pickup or the moment it is first used?
It is valid from the first use.
I'll be in Barcelona for 6 days, is there a pass valid for more than 120 hours?
No, for longer stays you’ll have to do a combination of cards (eg 96h + 48h).
My flight arrives when the Barcelona Turisme office is closed, how do I pick up my pass?
Simply take your voucher number and enter it in the ticket machines at the airport metro station and you’ll be given your card.
Do I have to book my pass way in advance?
There’s no reason to do so, simply purchase when you can as there is an unlimited number available.
Are the Hola BCN and the Hola Barcelona Travel Card the same thing?
Yes, the name and design have recently changed but they are the same pass.
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